JEWELRY CARE

Keep the shine.

Your jewelry deserves proper care to keep its splendor, beauty and shine. Follow these tips so your pieces keep their immaculate appearance for years to come.

Our warranty

Daily habits

Last on, first off

Put your jewelry on last before going out, and take it off first when you come home.

Away from chemicals

Avoid perfume, cosmetics, chlorine, cleaning products and hand sanitizer.

Take it off to move

Remove your pieces before physical activity, including the gym, and before household chores.

Not for sleeping

We don't recommend sleeping in your fine jewelry, to avoid it getting tangled.

Bold Round-Cut Solitaire Necklace in 925 sterling silver with a 10 mm cubic zirconia (view 2)
HOW TO CLEAN

Gentle is best.

The easiest and safest way to clean your jewelry is with a soft-bristled brush, lukewarm water and a mild, detergent-free soap.

Rinse it under clean water, dry it carefully with a soft microfiber or jewelry cloth, and let any last moisture air dry. Clean your pieces every few wears to keep them looking their best.

Do not use steam or ultrasonic cleaners, as they may damage your jewelry.

HOW TO STORE

Store it right.

When you are not wearing your pieces, store them separately in a safe, cool and dry place, or in our jewelry pouches, to protect them from dust and sunlight and to help prevent tarnishing. Make sure they are completely dry before storing.

Care by material

  • Gold plating can wear gradually with daily use, perfume, sweat and water, so keep your pieces away from them. Plating that peels or flakes under normal wear during the first year is covered by our warranty on orders shipped in Canada. See our Warranty page.

  • When silver is exposed to air over a long period, it can oxidize and turn dark. This is normal and fixable. Follow the cleaning steps above, and store your silver in our jewelry pouches or in a dry place to help prevent tarnishing.

  • Pearls are delicate. Avoid any contact with chemicals, including sunscreen, perfume and chlorine, which can alter their color, nacre and luster. Put your pearls on last and take them off first.

GET IN TOUCH

Questions about your pieces?

Have questions about your order or a general enquiry? We're one message away.

Contact us

By far the easiest and safest way to clean your jewelry is with warm water and  detergent-free soap

Then, run it under some clean water and dry the piece carefully with a towel 

And that’s it. Just leave the last remaining moisture to air dry, and you’ll see a marked difference in your jewelry. You can clean it like this as often as you like, but if you do it after every few wears you’ll maintain its good looks for longer.