RETURN POLICY

We want you to be 100% satisfied with your order. If you have ordered the wrong size, we’ll be happy to exchange it for the correct size as per our [exchange policy].

If when you receive your item it is defective or damaged, we will replace (or refund) it for you. Otherwise all our items are deemed final sale.

Use our [Contact Us] form, or email us at info@draecollection.com within 48 hours of receiving the item and we will contact you to arrange the replacement. 

You will be asked to return the defective item to this address:

DRAE 
55 Rue Louvain O 360-04 
Montreal, Quebec, Canada 
H2N 1A3

Once received, we will fully examine the damaged item and notify you of our decision. If you’re entitled to a replacement, we will ship the new item to you at no charge. If you are entitled to a refund, we will process using the original method of payment.

EXCHANGE POLICY

If you received a damaged or defective item, we are truly sorry about that, and we’ll be happy to replace (or refund) it for you, as per our [return policy].

If you have ordered the wrong size, contact us within 48 hours of receipt at info@draecollection.com or use the [Contact Us] form.

You will be asked to return the item to this address:


DRAE COLLECTION
55 Rue Louvain O 360-04 
Montreal, Quebec, Canada 
H2N 1A3